Delivery Info

Worldwide Shipping.
Zero Surprises.

SURVION is a pre-order product. We're transparent about every step of the journey โ€” from factory floor in Shenzhen to your front door, anywhere in the world.

How It Gets to You
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Now
You place your pre-order
Your spot in Shipment 1 is locked in at the early-adopter price. You receive an order confirmation by email immediately.
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3โ€“4 Weeks
Production begins in Shenzhen, China
Our factory in Shenzhen starts manufacturing your SURVION. You'll receive an email update when production begins.
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After Production
Shipped to our European hub
The full batch departs Shenzhen and heads to our European fulfilment centre. Another email update when it's on the way.
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Arrival in Europe
Customs cleared, orders dispatched
Your order is picked, packed, and dispatched from our European hub. You receive a tracking number by email.
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Final Step
Delivered to your door
Your SURVION arrives โ€” ready to take on any adventure.
Delivery Times
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Belgium & Netherlands
1โ€“3 business days
From our European hub
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Rest of the World
3โ€“7 business days
Worldwide delivery from Europe

Delivery times are counted from the moment your order is dispatched from our European hub โ€” not from the date of your pre-order. Free shipping is included on all Expedition Kit orders.

Tracking & Updates

We send email updates at every key milestone: order confirmation โ†’ production start โ†’ shipment departure โ†’ tracking number โ†’ delivery. You'll always know exactly where your SURVION is. If you have questions at any point, contact us at info@survion.shop.